We ship from Ontario, Canada. The seller is not responsible for any customs tax, fees, or charges that might occur in your country. You may contact your country's customs department in order to determine if any fees will apply. If the buyer refuses the package a refund will not be issued.

All items are shipped without signature confirmation unless requested. We are not at fault if the package is marked as delivered but has not arrived safely. We will do everything in our power to help find the package but cannot issue any refunds or send out new items in cases such as these. If you have ever had issues with theft or packages not showing up please let us know through DM on Instagram or email and we will get into contact with you to to enable signature upon delivery option.